When it comes to trust, there is no greater impact for a customer, employee or company.
Trust is what allows us to easily and quickly do business with someone, work through obstacles and commit our efforts to a cause. We will not follow those who we do not trust. We will get more done quickly if trust is established at the beginning of a relationship. This is the concept that the book “The Speed of Trust” is based on and what a few Clickstoppers have been reading. Our goal is to understand the complexity of trusting someone and being trusted.
‘There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization through the world – one thing which, if removed will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership. the greatest friendship, the strongest character, the deepest love.
On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. Yet, it is the least understood, most neglected, and most underestimated possibility of our time.
That one thing is trust.’ -Stephen M.R. Covey
Each week our group has met and read through each chapter of the book, delving into ideas and concepts around the idea of trust. As we discuss the different concepts, we each set goals to apply the concepts learned. If you are up for a new read and are interested in studying trust, check out how we felt at the end of the book.
What was the main take away you got from reading The Speed of Trust and participating in the book club?
“I love critically discussing topics with people from different departments. While this isn’t a takeaway from the book itself, I think It’s what I was reminded of most over the last few weeks. I really enjoyed hearing and dissecting the perspectives of others and working towards improving our selves and workplace.” – Monica Steffeck
“The book allows for active thinking discussion among co-workers. You are able to develop a better understanding of how each of your co-workers identify the process of building and maintaining trust.” – Eric Japenga
“Trust is a skill and it can have huge impacts on your work relationships and performance. By having trust in teammates and co-workers, we can achieve more, achieve things quicker, and at a lower cost. I got to work with people in other departments and begin to build trust and better working relationships with them.” – Whitney Meyer
“Trust is a very important part of building successful relationships, both at work and at home. This is a book that explains some of the factors that lead to trust or distrust of others. It gives good advice on tactics for building trust and regaining trust if it was lost. Some of the main things I learned from this book were ways to improve your personal brand to build trust, the ways in which we trust others, and some of the biggest factors in losing trust with others. Our discussion group was also beneficial because there were members from almost every team in the company, and we were able to build or strengthen relationships with individuals from other teams, which will make us more impactful in the future.” – Joe Rauch
What goals have you set as a result of the book?
“My goal after going through the study is to improve my credibility by starting with the way I set my own deadlines. It’s easy for me to set best-case-scenario deadlines and promise myself (and others) unrealistic deadlines. By correcting this I am hoping to improve my credibility. I also plan to start a focus group around Clickstop to discuss specific topics related to how we work and stay connected throughout the company.” – Monica Steffeck
“I want to improve the low trust relationships i have, and continue building those relationships with people and departments I do not work with often.” – Whitney Meyer
“One of the main goals I took away from this book is to connect more with my coworkers on a personal level. The concept of trust in the workplace is very important in managing people. Antarctic Mike called it “seeing behind the curtain” of someone’s personal life to understand them. There are many ways of going about it, but the point is to get to know the people you work with on a personal level in order to build relationships and increase trust.” – Joe Rauch
Would you recommend this book to others?
“I’d recommend the principles in the book. I like the high level points, though I’d say the summary of the book hits all the most important stuff pretty effectively. As with any business book, I think it’s important not to get tunnel vision on this one specific topic. Trust is important, but it’s not everything; it’s one piece of a very big and complex puzzle. Justin said this well in our closing meeting. Kudos!” – Monica Steffeck
“This book is useful for creating discussion; however, there are a multitude of other books that could also be used to make this happen. Performing a summary or overview of the book and working through the levels of trust would be a better use of time than using the entire book.” – Eric Japenga
“I would recommend this book to others. I think some good points are made, and while trust alone can’t solve all problems, it is something we can use as a skill, and to our advantage to increase our performance and results.” – Whitney Meyer
“I would recommend this book to others, but with the warning to not focus only on building trust in the workplace. There are many factors which make successful working relationships, and although trust is a very important part of these relationships, there are also many other complicated factors involved.” – Joe Rauch