Within our Clickstop Code, there’s a group of behaviors we refer to as ‘Responsible.’  Someone who is living out these behaviors is responsible with more than just the work being done – they’re also owning their convictions, attitude and emotions.

You see, it’s possible that someone can show up each day with a singular focus on doing the work. This makes an impact, but we expect more.  In addition to doing the work, we expect team members to assess how they work and the impact it’s creating on those around them.

This is done by taking time to reflect on past performance; learning, improving and growing. In addition to recognizing how skills and strengths can be developed, we’re also challenged to look deeper into what motivated the behavior.  This is where we get into the How We Work. It takes humility and vulnerability as we are confronted with how to grow from within.  As we gain awareness of how to grow in this way, it also requires discipline to challenge ourselves to move beyond what’s comfortable.

Owning and Driving Team Success

For the reasons listed above, Sara Wilkins is our Q1 ‘Responsible’ award winner. When facing a fluctuation of capacity within the Finance team, Sara maintained composure and stayed focused on the outcomes. She looked to her strengths and those of her team in identifying what needed to happen. This included assessing processes, recognizing opportunities to gain efficiency and proposing solutions.  Each of these decisions were motivated by her underlying conviction to speak up and share her ideas.

Sara is a consummate team player that makes an impact every day and supports the Clickstop brands in countless ways. In both How We Work and in the Work We Do, she’s rolling up her sleeves and getting it done.Well done, Sara!

The Interview

 What is your role at Clickstop?

I think my official title is Finance Associate.  In the finance department, I manage accounts payable, work with the bank and credit cards and fill in and help wherever it is needed.

How long have you worked at Clickstop?

8.5 years

What brought you to Clickstop? 

I had a friend that worked here at the time.  He told me multiple times I needed to work here.

What effect has this recognition had upon you?

I tend to be a “roll up your sleeves and get it done” kind of person, regardless of who I think will notice.  Sometimes things just need to be done.  It is nice to know that is noticed, even when you don’t make a big deal of it yourself. It makes you feel appreciated.

Why is this Core Trait important to the success of Clickstop?

If people aren’t responsible, stuff just won’t get done. People need to be responsible for their things and have their tasks covered when they are gone, but sometimes situations pop up where that preplanning isn’t possible, or something isn’t specifically assigned to someone.  That all still needs done.

What do you believe has led up to this recognition?

I just do things that need to be done, whether it is looking at everything, piecing it out and training others for coverage, doing it myself or looking for ways to improve a current process.  I think people know they can count on me.  It allows us to just keep moving along.

What are ways you’ve challenged yourself to live out and grow within the Core Values?

To speak up, especially if I have an idea that is different from one already suggested.  I always have lots of ideas.  😊 I wasn’t always good at bringing them up in a group setting without being asked specifically what I thought. I read a book that said something like you were hired as much for your ideas and as for your ability to complete tasks.  It made it sound like that was part of having a job.  I felt that Clickstop was a place that thought like that, so I should start to speak up.

What inspires you about the work of your team members?

We aren’t afraid to look for new ways to do things.

What should people know about working at Clickstop?

It really is a great place to work.  They care about you as a person and not just an employee.

If you could never have to do one chore for the rest of life, what would it be? 

Cook.  You just have to do it all the time.  It isn’t like laundry where you can ignore it until you feel like it.

If you had 5 million dollars tomorrow, how would you spend the rest of your life?

I would of course do something fun, like go on a big trip or something with my family, set aside a decent amount for us to use and then the rest I would like to spend doing something that would be helpful to others.  I don’t know exactly what that would be, but I would figure it out.

What is the silliest way you’ve been injured?

Someone swung their elbow around (possibly because I pinched him) and hit me in the nose.  Broke it.