“When a person speaks, it is he or she who is speaking, not some mechanical word generator—there is a person behind it, one who has lived and loved, laughed and cried, learned and forgotten. And as a result, obvious as it may sound, he or she is a different person than you are, and this informs his or her communication, adding layers of interpretation that are often hidden from the view of others.”
– Psychology Today, “Why We Don’t Hear Each Other”
When you speak, do you consider how it lands on the ears of the one you’re speaking to? Does it matter? In some ways, yes. In other ways, no. How do you determine the difference?
When applied, the defined values bridge the differences between personalities, leading to a healthy diversity.
If you disagree with what was said, say so. If you think there’s a better way, speak up. If you have a question about the intent of their mannerisms, be specific and address it.
Sometimes, the communication issues are the result of misunderstanding. The quickest, and simplest, method of resolution is open, honest communication. Speak up, friends.
Trust the Values
Allen DeHeck is one who has been willing to clarify his message when the question has been raised. There have been times when he’s been misunderstood, and when he’s misunderstood. But conversations have ensued, and we’ve all benefited from it.
Allen speaks to what needs to be said. He is willing to address what is lacking while applauding what’s working. Personalities are diverse, and so are values. At Clickstop, we appreciate the diversity of personalities and the consistency of values. Thank-you, Allen, for your dedication to open, honest and respectful communication. We are pleased to recognize you as our Q4 Core Value Winner of Communicate Openly With Confidence & Respect.
What is your role at Clickstop?
How long have you worked at Clickstop?
Almost 10 years
How did you feel upon being recognized for this award?
What do you believe has led up to this recognition?
Being able to help people understand the intention behind my communication has been extremely helpful. I try not to make excuses and, as my dad would say, give the brutal truth (less brutally though…)
Have you had struggles within this Core Value? If so, what have they been and how did you overcome them?
Of course. There was a time when I first started here I was probably close to not having a job because of the way I came across in my response to people. It wasn’t that I was trying to be mean, but I didn’t understand the way I was coming across and my intention behind my communication was not fully understood.
Why is this Core Value important to the success of Clickstop?
There are so many moving parts at Clickstop that we can’t afford to have poor communication if we want to succeed and grow. We are fast growing and like to change things often. To do that well, we need to be good at communication and continue to strive to be better.
What can we find you doing when you’re not at work?
I spend every other Saturday bartending in the afternoons at Wilbo in Cedar Falls. Come see me some time. Otherwise, hanging out with my kids and wife.
What brought you to Clickstop?
What keeps you at Clickstop?
I stayed because the work has been challenging and rewarding.
What TV / Netflix Show currently has your attention?
If you did not know, Game of Thrones starts again in April! 😊 Right now, at my house we enjoy Ellen’s Game of Games and whatever serial killer show my wife can find. The Ted Bundy Tapes were pretty good.
Do you spend time researching your ancestry? If so, why?
I have done some research and would like to do more. It is very interesting to me that there are DeHeck’s in other states that have never connected, or at least haven’t in a very long time. I did get my wife the 23 and Me kit for Christmas. Fun fact there, she has more Neanderthal DNA than 99% of people that have taken the test… She’ll be very excited to know I am sharing this 😊
What hobby would you get into if time and money weren’t an issue?
Jet-Skiing. My family lived on the lake every weekend growing up and what a fun hobby that was!