I loved reading Curious George books as a kid. Ah, who am I kidding? I still do – though I now question the responsibility level of the man with the yellow hat. At a certain point you’d think he’d learn that leaving George unattended isn’t such a wise thing to do. But I digress.
My point is this – being Curious at Clickstop is not the equivalent of getting into mischief as the result of figuring out how something works and following the trail of something interesting. The curiosity we speak of are behaviors that lead to lasting change and big impact. It’s looking at something and asking, “Why? What if? How?” and using that information to identify something new and improved.
Curiosity Sparks Exploration
When curiosity meets curiosity, a journey ensues. As Stephanie Mayer took on the responsibilities of buyer within the Purchasing Team, she asked questions about the existing methods and processes. The questions were answered, and she considered a new approach. The curiosity of her manager, Allen DeHeck, provided her the opportunity to pursue the new approach.
This is one of the reasons our business continues to grow. People work together to improve what we’re doing and recommend better approaches when they’re identified. And managers acting in alignment with our belief in autonomy and our ‘Be Adventurous, Embrace and Drive Change’ core value, provide space for these new approaches to be acted upon.
Stephanie could have simply adopted how things were already done and worked within those processes. Instead, she raised questions where she saw opportunity for improvement. She looked at the expected outcomes of the role and used them to critique the processes being utilized. Through this, she came to better understand the impact of the role on the business and identified more efficient ways of achieving the necessary outcomes.
Stephanie’s curiosity is effectively reducing our costs and driving results by asking the right questions inside and outside of Clickstop. Well done, Stephanie!
What is your role at Clickstop?
How long have you worked at Clickstop?
What effect has this recognition had upon you?
It always nice to feel appreciated for the hard work you’ve put into your job.
What do you believe has led up to this recognition?
I’m one that likes to solve problems and find more efficient ways to work. Think, work smarter, not harder! I’m always curious about our current processes that we have in place, especially if they don’t make the most sense, so I will ask questions to fully understand and make questions or plans to make those processes better. When I took over the buyer role, I knew how busy Allen and Leslie were with their day to day responsibilities, so I took that as a challenge for myself to learn the role quickly in order to start taking tasks off their plate.
How do you ensure your work is aligning with our mission, values, strategies and goals?
Knowing how to prioritize work is the biggest way to help me align with our companies’ goals. Ensuring our customers have ‘What they want, when they need it’ is the highest priority of any day.
Why is this Core Trait important to the success of Clickstop?
It’s always good to keep questioning, challenging, and thinking at a high level to keep forward momentum going. It keeps us from becoming complacent with our roles and allows us to think bigger for what Clickstop can be and do.
What brought you to Clickstop?
I had only heard great things of Clickstop, and I was ready to work in an environment that valued its employees and understood they have lives outside of work.
What keeps you at Clickstop?
See all the above 😉
Why should others want to work at Clickstop?
Clickstop is a place where people can work on any team and build their strengths or find strengths, they never knew they had. It’s also a great place for employees to feel challenged, but also motivated and supported at the same time.
If you had to pick one food to eat for the rest of your life, what would it be?
French fries—any kind!
What is one thing you loved as a child that today’s kids would know nothing about?
Making mixed CD’s — kids these days will never understand the difficulty of having to find a good version of a song and then waiting for it to download.
What is your favorite activity that you like to do with your family?
We will have game nights— we like card games or strategy games like, Settlers of Catan, or our new favorite, Lords of Vegas.
If you could never have to do one chore for the rest of life, what would it be?
The laundry – it’s such a long and tedious process!