Humor me for a moment…
- Using your thumbs and index fingers, make a triangle with your hands.
- Find something around you and place it in the center of the triangle.
- Now close your left eye, then your right.
- Without both eyes working together, the object you’re concentrating on moves in and out of focus.
When we consider creating a dynamic workplace, it’s important to see performance through two lenses, behaviors and results.
When’s the last time you heard a coach say, “We won, but I’m not satisfied with the performance”?
Why weren’t they satisfied?
Achieving the results is good, but what is more fulfilling is achieving the expected results through the expected behaviors. That is the path to excellence. That is what is enjoyable and sustainable. That is what we are seeking in a dynamic workplace.
There are large companies that have achieved amazing results while minimizing the importance of the behaviors that are producing them. At some point, these results become less scalable, sustainable, and meaningful.
So long as humans are essential to driving results, it’s critical we focus on the behaviors AND results that are important to the business AND the people. One without the other is insignificant and forgettable.