The Feedback Loop: Allen DeHeck’s Growth
What does it take to manage the largest order in a company’s history? When the stakes are at their highest, and the deadlines are razor-thin, the difference between disorganization and a massive win often comes down to one thing: how we talk to each other.
For Allen DeHeck, this customer order wasn’t just a logistical challenge—it was an opportunity to demonstrate how he’d grown in his intentional communication. After years of dedicated growth, Allen’s recent performance highlights how an individual’s commitment to our core values can be transformational, for the person, our teams, and our company.
Leading Through Intentional Alignment
The scale of the project is hard to overstate. We’re talking dozens of containers arriving and hundreds of shipments needing to head right back out the door. In an environment with that much pressure, it would be easy for teams to retreat into silos and fixate on control. Instead, Allen stepped up to ensure that alignment across our operations and supply chain was monitored with care.
Allen didn’t just “send emails”; he became a glue across teams. By leading cross-departmental meetings and providing consistent, clear updates, he ensured everyone from the warehouse floor to the purchasing team understood the expectations and timelines.
“Allen has done an excellent job stepping in to ensure that alignment and collaboration across teams is high. He’s bringing people together, leading meetings to ensure everyone understands how they contribute to making the project a success.” – Scott Keeling, VP of Supply Chain
Turning Natural Responsibility into Communication Excellence
Those who’ve worked with Allen know his natural “default mode” is a high sense of responsibility and ownership. He has a deep passion for making sure things get done well and on time. However, what made his work on this critical project so notable was his intentionality.
Communication hasn’t always been Allen’s easiest path, but it is one he has worked at consistently. It’s clear that Allen has taken past feedback to heart, and he’s pushing himself every day to be more concise and approachable, even in stressful situations. He has moved from simply owning a task to leaning on the expertise of others to find the best solution.
This example is a testament to how a growth mindset looks at Clickstop: taking a natural strength (responsibility) and pairing it with a learned skill (communication) to bring the best version of yourself to the team.
Building a Competitive Advantage
The results speak for themselves. The project is on track, and future phases look even brighter. But the impact goes beyond one customer.
In the world of supply chain and operations, the way we work at Clickstop is different. Most companies are okay with “good enough” results or missed deadlines. Because of leaders like Allen, we set the bar higher. By coordinating people and taking ownership of the “in-between” work, Allen is helping build a quality of service that our competitors simply can’t match.
As Scott reflected during the recognition event, “I’m excited for future projects with this customer because I know we can win them because of the work folks like Allen are doing.”
Grow with a Team that Values Impact
Allen’s journey is very “Clickstop.” We aren’t interested in people simply moving up a ladder. It’s about moving toward excellence in the work we do AND how we do that work. His willingness to identify a growth area, stay focused on it, and apply it to a high-stakes project has made our entire company more successful.
Allen stated this as well as we could:
“Clickstop has supported and challenged me to be authentic and to not accept anything less than my best. It’s easy to give up when things get hard, but it’s so meaningful when you’re able to reflect on your past performance and behaviors and use that experience to show up again and again. Clickstop has provided me a lot of great opportunities for professional experiences, and I’m grateful for the impact it’s had on me, and allowed me to have on the business.”
We are creating a business that provides opportunities for those who seek them. We are looking for people who, like Allen, are ready to take ownership, embrace feedback, and communicate in a way that brings people together.