How Jon’s Persistence & Collaboration Created Record Results

Every day, we are sold to. We could see up to 10,000 marketing messages a day, with many of those products promising instant gratification.

But what if the greatest reward came from sustained, relentless effort?

That’s the story of Jon Wolff, whose persistence didn’t just lead to a win, but secured the largest sale in our history—a moment that proves we’re a business on a completely different level than when we began creating this business in 2005.

Jon, a member of our Business Development team for the past six years, was recently honored at our all-company recognition event. He was recognized by our CEO, Tim Guenther, for successfully closing a deal that required multiple years of continuous relationship building, negotiation, and strategic execution. This wasn’t just a win; it resets the bar for what our team can achieve.

So, let’s dive into Jon’s journey to see how his engagement, collaborative approach, and persistence created a powerful engine that drove this outcome, and could change our trajectory as a business.

The Spark: Courage and Decisiveness

Jon’s persistence culminated in closing the single largest order in history. This was no simple transaction. Our CEO noted the client was challenging, requiring Jon to navigate executive-level relationships, manage complex logistics, and adhere to incredibly tight deadlines. This meant navigating complexity across 4–5 different people and providing service to them whenever they were in need, whether after-hours or on days off.

Jon’s ability to build solid relationships was critical, as the sale required early approvals from several stakeholders. Guenther added that Jon was the middle person on contractual considerations in some instances, ensuring a strategic approach focused entirely on winning the business—a mindset that was tested multiple times throughout the process.

Jon’s success was fueled by his engagement and the traits we highly value in Clickstoppers. As the CEO noted, “Enthusiastic, Responsible, Strategic—all come to mind.” He demonstrated significant personal growth in his role as a Business Development Consultant, overcoming initial nervousness and applying courage to avoid being paralyzed by the sheer scale of the deal and the high-level executives involved. He consistently made tough decisions without second-guessing, proving his capacity to grow into the challenge. Ultimately, when we got to talk to Jon about this experience, he attributes this win to the numerous internal team members who were just the experts needed to meet the client’s specifications.

“I’ve seen his growth over the years. He took this opportunity head-on and started collaborating. And so, when I just think about what we’re doing here, seeing him be strategic, decisive, communicating—just really proud of John and excited for the future for Clickstop.” – Adam Shouse, Business Development Consultant & Jon’s Teammate

Quantifying Jon’s Impact

This achievement validates our ability to compete at the highest level of enterprise sales and manage high-volume, complex accounts. It’s strategically massive, as it fundamentally changes the market perception and scale of our business. As our CEO noted, “This account is a complete change for our US Cargo Control brand. It’s going to create more opportunities for all of us.”

The risk was incredibly high. If Jon or the team had failed to execute during the tight deadlines—like one key document requested at 4:58 PM on a Friday and needed by noon the following Monday—we would have lost the deal. Worse, it would have eroded trust in our brand promise: What you want, when you need it.

The Power of a Team

Jon’s initiative meant consistently managing four complex client relationships simultaneously, serving as the central hub for the entire transaction. He also worked with many Clickstop team members, doing well as the single point of contact. This required acting with extreme urgency to satisfy immediate demands, all while consistently recognizing the efforts of those contributing to the acquisition of this new business.

This win underscores the power of cross-functional team effort. It required dedicated, proactive collaboration across the company, including:

Joan for her near-instantaneous, 5-minute product design that met a critical client specification, and separated us from any and all competition. This design was then brought to life with Tim Sanders and Wendi to ensure it was tested to meet the highest standard for the client.
Tim and Scott, who, despite their busy schedules, willingly dropped everything to ensure the final compliance document-requested Friday at 4:58 PM-was filled out by noon on Monday.
The Technology Team for innovating a quick QR code solution to solve a complex product tracking need.
Alex for the mind-numbing dedication of checking over 200 orders to ensure compliance within a two-day window.
Rhonda for navigating the tedious process of managing invoices and payments with the client.
Adam for making the ultimate sacrifice. He temporarily took focus away from one of his own customers to help prioritize and secure the account. This selfless action highlights how different our sales environment is because we aren’t commission-based; we win and lose as a team, aligning all efforts toward the greatest outcome for the company.

Agility is Our Advantage

There are two main lessons from Jon’s success: Courage is necessary for growth—every business development consultant must find the courage to face high-stakes complexity without being paralyzed. The second is that internal agility is our competitive advantage. Our manufacturing, warehouse, and support teams’ speed and responsiveness allowed us to reply to the client in a time frame that is head and shoulders above the competition, proving our operational strength is the foundation of our sales wins.

Jon’s monumental achievement has set a new standard for our organization. It raises the bar for what is possible. The only question now is: Who will join the search for the next record-breaking order?

Join the Next Record-Breaking Team

If you’re ready to trade lonely effort and stressful complexity for a true team environment where success is shared, look no further. If you thrive in a challenging, supportive, and non-commissioned environment, explore our current opportunities on our Sales Team today!